February 2007
RLA Newsletter — Issue 32
Editor: Chris Morrow

RLA Newsletter

SPECIAL CONFERENCE EDITION
RLTS Las Vegas 2007

Conference & Expo Highlights

Over 1,000 registered attendees representing nearly 500 companies gathered in Las Vegas on February 5-6 for the fourth annual Reverse Logistics Conference and Expo. Thanks to attendees, speakers and exhibitors, this was the largest worldwide event focused on reverse logistics!

For two full days, OEMs, Retailers, 3PLs and 3PSPs gathered to discuss issues, share ideas and leverage best practices. Companies represented included Dell, Wal-Mart, Cisco, Microsoft, Black & Decker, Best Buy and FedEx—just to name a few. The complete list of the companies that participated is available on the Event Attendees page.

Conference sessions and panel discussions focused on industry-specific issues such as Service Parts, Warranties, Retail Returns, Outsourcing, Online Marketplace Solutions and Environmental Compliance. In the expo hall, attendees had the opportunity to meet with over 65 Exhibitors and Sponsors. And, social events such as the Foxconn sponsored reception, Football Party and the golf tournament offered additional networking opportunities.

Post-conference workshops and the golf tournament concluded activities on Wednesday.

Visit the Photo Gallery for pictures from the show.

Featured Article

Depot Repair & the Reverse Logistics Road Trip

by Joe Costa

You can't move forward on a journey unless you map the course. These days you'd be hard-pressed to find a road that hasn't already been paved. However, when moving through new ground, utilizing a few necessary tools, thorough research and the drive for success you just might be able to make that trip faster and more efficiently while making some unexpected discoveries along the way.  Full Article

IT Solutions Survey

The Reverse Logistics Association recently formed a Subcommittee on Information Technology Solutions. In order to direct our collective resources to the areas of greatest impact on you, the membership, we are asking that you participate in a brief 5 minute survey. Click here to begin.

On The Move in Reverse Logistics

David Meldrum-Taylor formerly of Teleplan has joined Solectron as Director, Marketing Services in Solectron's Global Services division. David is responsible for tactical marketing in support of Solectron's growing post-manufacturing services markets.

Bryce (Skip) Boothby will be taking over Celestica After-Market Services. Skip joined Celestica in November of 2005, and since that time has been leading Global Services Product Solutions. Skip has extensive and diverse experience in developing and growing service-oriented businesses. Prior to joining Celestica, Skip was President at ModusLink.

Gary Bothmann joins NAL Worldwide as VP Supply Chain Solutions from Newgistics, Inc. where he has been a high technology practice leader since 2004 specializing in reverse logistics solution implementations for Fortune 500 companies.

Tempest Telecom Solutions, LLC recently announced that Gordon Smith has joined the company to serve in the newly created position of Vice President, Services where he will be responsible for Tempest's three Services portfolios: Depot Repair, Professional Services and Logistics Management. Gordon was previously Vice President of Services for Somera Communications.

RLA Advisory Board

Steve Jones of Federal Express has recently joined the Reverse Logistics Association Board of Advisors. RLA would like to thank Joe Beck of UPS Supply Solutions for his nearly three years (the standard board term is two years) of outstanding service.

RLTS Las Vegas 2007

Keynote Addresses

Thomas Maher, Director America's Enterprise Logistics, Dell, delivered the Monday morning Keynote Address. The presentation, "Reverse Logistics: The Way Forward" provided an overview of Dell Services, then moved into the Evolution of Reverse Logistics, Driving the Customer Experience and Setting Business Direction.

On Tuesday, Dan Gilbert, Vice President, Worldwide Reverse Logistics, Cisco Systems, kicked-off the sessions with his Keynote Address "Unlocking Value in Reverse Logistics" and covered the four keys to delivering bottom-line results.

RLA Membership Upgrade

For a limited time, RLTS Las Vegas 2007 conference attendees may upgrade their $999 registration fee to an Associate Membership in the Reverse Logistics Association. For just $200, attendees will gain access to all conference materials. To upgrade, click here.

Industry Insight

Reverse Logistics: What the CFO Needs to Know

by Paul Rupnow

Demands these days on a CFO are tremendous; however there are few CFOs who will turn down the opportunity to increase their corporate profits. Reverse Logistics management is an emerging area that deserves some CFO attention because there are a number of significant opportunities to increase profits.  Full Article

RLTS Amsterdam 2007

Dorint Sofitel Amsterdam Airport Hotel
June 25-27, 2007
Amsterdam, The Netherlands

Join us for Europe's Premiere Reverse Logistics Event! Companies from throughout Europe as well as many other international delegates will be in attendance. ODMs and OEMs will be looking for 3PSPs that can manage Reverse Logistics in Europe, along with identifying solutions for Asia and the Americas.

For more information please visit www.RLTShows.com/amsterdam.php.

RL Quote

RL Quote provides OEMs, ODMs and Retailers a way to connect with 3PSPs. With RL Quote a manufacturer or retailer can send out RFIs anonymously to our worldwide database of suppliers, screen through the 3PSP responses and narrow down the prospects.

RL Quote is available for all manufacturers and retail companies at no cost. 3PSPs that are members of RLA can respond to RFIs. Get details on RL Quote.

Industry Events

Industry News Highlights

RLA Links


Disclaimer - Reverse Logistics Association and its agents used their best efforts in collecting and preparing the information published herein. However, Reverse Logistics Association does not assume, and hereby disclaims, any and all liability for any loss or damage caused by errors, whether such errors resulted from negligence, accident, or other causes. Furthermore, the opinions and commentary of the RLA News may or may not be the opinion of Reverse Logistics Association (RLA) and RLA does not assume any affiliation with any of the above named companies by default of publishing this Newsletter.

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