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Featured Article
Reverse Logistics Services for 3PLs
by Paul Rupnow
"As companies strive to wring every cent out of their logistics costs, they're increasingly taking a hard look at their reverse logistics practices. And no wonder-they may find a mother lode waiting to be mined." Leslie Hansen Harps
CEOs and the senior management of 3rd Party Logistics Providers (3PL) and Outsourced Service Providers need to take a close look at Reverse Logistics as an excellent strategic source of value added revenues. Traditional 3PLs are ideally suited with the facilities and the skills to provide Reverse Logistics service. However, handling returns, such as the processing of individual units instead of pallets, often requires an understanding of Reverse Logistics needs, requirements and the revenue model. Manufacturers the need the skills logistics specialists. This article is an introduction to Reverse Logistics for 3PLs. Full Article
On The Move in Reverse Logistics
 Newport Computer Services recently announced the appointment of Mike Thomas as Executive Vice President of Operations. Mike joins NCS from Dell Inc., where he led groups in logistics, manufacturing, Six Sigma project consulting, and asset recovery services. In his new position, Mike's responsibilities will include: Exploring a wider geographical footprint; strategic partnerships; and assisting with business development and relationship enhancements.
uBid.com Holdings, Inc. recently announced the appointment of Glenn Weisberger to the position of Executive Vice President. At uBid.com Holdings, Weisberger will serve in both a business development and legal advisement capacity. Weisberger is an accomplished lawyer and Certified Public Accountant with over 20 years experience in both the online and entertainment industry's complex legal and financial arenas, serving in several Chief Financial Officer and General Counsel roles throughout his career. Most recently, Weisberger served as both General Counsel and Chief Financial Officer for Silicon Valley-based Navio Systems, Inc. Agnitio Management Consultants recently announced the formation of a partnership among three long-time reverse logistics veterans. Bert Munnikhuis, Eric Miller and David Meldrum-Taylor worked together at Flextronics, Solectron, Teleplan and Magnetic Data Technologies. Bert also served as a founding Board Member of the Reverse Logistics Association. Their shared expertise allows Agnitio Management Consultants to offer a full suite of know-how to potential customers. For more information, please visit www.agnitioconsultants.com.
CE Committee Survey  The Consumer Electronics Products Committee is interested in learning more about you, your company and products. It is important for us to identify areas of interest to you and your company, in order that we can provide you valuable literature and research material within the Consumer Electronics Industry that will assist you in achieving or maintaining a top quality program, meeting or exceeding, the industry standard. The survey will take less than 5 minutes. Click Here for survey.
Please contact us if you are interested in more information on our Consumer Electronics Committee. Our Electronic Products include: Appliances - White Goods, Data Storage, Home Improvement, Marine Electronic Equipment, Notebook/PC, Office Equipment, Photographic & Optical Equipment, Televisions and Display Devices & Wireless/Telecommunications. Click on the CE Products Committee link for information on our committee, members, meeting minutes and more. Member Spotlight  RLA founding member UPS is supporting the relief efforts in Asia for both the China earthquake disaster and also Mynamar. UPS is contributing more than US$1 million in cash and in-kind support to the earthquake relief efforts in China through its charitable arm, The UPS Foundation.
UPS is also making a cash donation of $500,000 to the American Red Cross in support of Red Cross earthquake response efforts on the ground, led by the Red Cross Society of China. UPS has pledged an additional $500,000 for in-kind support to aid the delivery of relief supplies. UPS has expanded its support of relief efforts in Myanmar to include in-kind shipping and logistical support and expertise. UPS will deploy a UPS supply chain expert to Thailand as part of the United Nations' Logistics Emergency Teams in support of the World Food Program's aid efforts to Myanmar. RLA commends UPS and all other companies involved in this relief effort. #1 Reverse Logistics Magazine in the World Reverse Logistics Magazine is the number one reverse logistics publication in the world. For 2-1/2 years, RL Magazine has been attracting top professionals in the industry to offer their advice and expertise to its readers. RL Magazine has doubled in size each year. Circulation is anticipated to swell above 100,000 in 2008, with a readership of approximately 300,000. Its astounding growth can be traced to the reverse logistics professionals, CEOs and educators around the world that have contributed their wealth of knowledge and experience to the well-spring of reverse logistics best practice solutions and general information contained in each issue. If you would like additional information about RL Magazine, please contact editor@RLmagazine.com. If you are interested in advertising, contact ads@RLmagazine.com.
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Industry Insight
Service Parts Supply Support Planning
by Michael Shelor
 Ensuring the uninterrupted supply of service parts throughout a product's life cycle, meeting the customers SLAs (Service Level Agreements), provisioning, and surge demand requirements must be supported by a comprehensive service supply chain plan. This process is referred to as supply support planning.
Supply support planning involves ensuring that the service parts required for operating and maintaining products and/or systems are provided to the point of need on a timely basis and that initial provisioning and routine replenishment processes are in place. SERVICE PARTS include, but are not limited to; spare parts, repair parts, consumable parts, supplies, firmware, software, and complete products. More Info
RLA Conference & Expo - Amsterdam 2008
Dorint Hotel Amsterdam Airport
June 16-18, 2008
 Less than three weeks remain before the RLA Conference & Expo. Have you registered yet? You won't want to miss this event! Companies such as Cisco, HP, Canon and Nokia, just to name a few, will be participating.
Join us for Europe's Premiere Reverse Logistics Event! Companies from throughout Europe as well as many other international delegates will be in attendance. ODMs and OEMs will be looking for 3PSPs that can manage Reverse Logistics in Europe, along with identifying solutions for Asia and the Americas.
The event features Workshops on the first day followed by a two-day Conference & Expo highlighting topics relevant to latest industry best practices. Reverse Logistics Professionals from OEMs, ODMs, Branded Companies, Retailers, Academia and 3PSPs represent the wide array of speakers and panel discussion participants.
 On Tuesday, Doug Schmitt, Vice President of Global Field Delivery at Dell, will deliver the Keynote Address on the "Major Challenges Facing Reverse Logistics."
Call for Speakers. Nominate reverse logistics thought leaders to speak at our Amsterdam event! There are many benefits for session speakers and panel participants.
We are expecting over 500 attendees and more than 25 exhibitors! More info.
RL Quote
 The Post RFI Button makes it easier than ever to post an RFI. One click takes you right to the data entry screen -- complete the form, submit and it's posted. It's as simple as 1-2-3.
RL Quote is available for all manufacturers and retail companies at no cost. 3PSPs that are members of RLA can respond to RFIs:
- RFI ID 104 - Major Computer OEM is Seeking 3PSP to Provide a Turnkey Solution on a Global Scale
RL Quote provides OEMs, ODMs and Retailers a way to connect with 3PSPs. Get details at RL Quote.
New RLA Member Companies  International Auctions Ltd., Sykes Global Services, OC Tanner, Toshiba and Keylab SA each recently joined or renewed their Silver Level RLA Membership.
RLA Members can display the RLA membership logo on their website. Membership provides passes to RLA events and access to RL Quote and conference presentations. Go online for a complete list of membership benefits. Industry Events
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